Return Policy
RETURNS
Should you receive an item you wish to return, you will have 7 days from the date you receive it to contact us via email customerservice@brooklyn-blvd.com. From that date you will have an additional 7 days to return the item to us. (The return must be postmarked within 7 days after contacting us.). The return shipping cost is at the responsibility of the customer. You will only be refunded the cost of the item.
All items must be returned in the condition they were received. Items must be unworn, unwashed, and odor free. Returns should be sent to the address given when you receive your approval.
EXCHANGES
Since inventory is ever changing, we are unable to offer exchanges. However, if the item or size you need is still available, the best option would be to go ahead and purchase again and then initiate a return. Once the return is received (and meets return policy criteria) you will receive store credit to which you can spend with us at a later time.
FINAL SALE ITEMS
- Items ending in .99
- Items purchased with a discount/coupon code (with the exception of first order)
- Swimwear
- Hats
- Hair Accessories
- Bralettes
- Beauty products
- Food
- Holiday Apparel
- Holiday Decor
If you send back any of the above mentioned items you will not receive store credit and you will be responsible for return shipping if you decide to have the item sent back to you.